How long will it take for my account to be verified?

After submitting all necessary information, the account verification process typically takes between 24-48 hours.

We aim to process all verification requests as promptly as possible but it may take up to 14 business days.

The stated timeframe is contingent upon all submitted documents meeting the required criteria.

To prevent delays in the verification process, please ensure you provide the correct documentation.

Make sure your documents are:

• Clear and readable
• Within the valid time frame

The verification process commences once we receive all required documents from you. Upon successful completion, you will be notified of your account status.

Prize redemption is not possible unless your account is verified.

1. Photo ID
2. Selfie (a photograph of yourself)
3. Proof of address (dated within the last 3 months)
4. Bank statement (dated within the last 3 months)