If you are getting any of the error messages, try the fixes below:
The most common scenario is that your bank is rejecting this purchase because they don’t know who we are. You have two options:
- Try another payment method. We have a wide variety of payment methods available to you now. We have listed them here:
- Instant bank transfer
- Credit card or debit card
- paypal
- Call your bank and ask them to authorise payments to ‘realprize'. Make sure to ask them when you can try making purchases with us again.
If you are still experiencing issues, please contact our customer support team.
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