If you are getting any of the error messages, try the fixes below:
The most common scenario is that your bank is rejecting this purchase because they don’t know who we are. You have two options:
- Try another payment method. We have a wide variety of payment methods available to you now. We have listed them here:
- Credit card or debit card
- Skrill
If you are still experiencing issues, please contact our customer support team.
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